Delivery Times

We offer fast and reliable shipping for all your pet care needs. Standard shipping typically takes 5-7 business days, while expedited shipping is available for 2-3 business day delivery. Orders are processed within 1 business day and ship Monday through Friday.

Shipping Rates

Shipping costs are calculated based on your location and order weight. We offer free shipping on orders over $80 to most locations in North America. International shipping is available to select countries with calculated rates at checkout.

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can use this number to monitor your package's journey to your doorstep. Most carriers provide real-time updates so you always know where your order is.

Returns & Exchanges

We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please contact our customer service team within 14 days of delivery. We'll provide you with a prepaid return label for your convenience.

Questions?

If you have any questions about shipping, delivery, or tracking your order, please don't hesitate to reach out to our customer service team info@furlouve.com. We're here to help!